Novotel Samator Surabaya Timur

The breakfast buffet is a very high quality and variety. With the choice of local and western items it was always a good start to the day. I like the location and it is close to where I need to go most of the time. It is also very convenient for friends to visit from the city. The staff are very friendly and make an effort to speak English and practice their English speaking skills with me. The facilities are great and the service from all staff is excellent. Most enjoyable stay for my time in Surabaya.

Room: really spacious and clean, huge comfortable bed, lovely bathroom, very clean. Facilities: pool was nice but quite busy, the gym was well equipped and not very busy at all, one of the best hotel gyms we've used. Staff: pleasant enough! Location: location was fine but it was hard to get to the adjacent street where some restaurants were because the path was pretty treacherous. Breakfast: this was a 10/10 - so much choice and a everything was delicious. Cappuccinos made to order, lots of fruit, cereal, daily smoothie, all the Indonesian food you could think of, it was really great.

The breakfast in the mornings was excellent. The staff were very helpful and friendly. When I met friends and we ate in the restaurant the menu and food was a good selection and very tasty. The check in staff and lobby area were very helpful and friendly. The room was very clean and comfortable during my stay.

This was our first stay here. The amenities in the room were good for a 1 night. There is good room service. The bathroom was big and spacious with a good shower. Breakfast was big and abundant.

It's the best hotel I stayed ever. The room is spacious, clean super luxurious and comfort. The faculity is very complete. I like the pool, gym.